Shipping Information
Timing: Once your order is placed, please allow up to 2-3 days for handling time prior to the order shipping. Your treats should arrive 3-6 days after being sent. Custom personalization adds another two days.
Shipping Promotions: When a shipping promotion (such as flat rate shipping) is active, it will only apply to orders under $250 and to each address in the order. Only one promotion can be applied to each order, so shipping promotions cannot be combined with any other promotion code that may be active at the same time.
Overnight Shipping Notice: During the holidays, FedEx is ultimately responsible for the delivery time. We can select Overnight Shipping and get your package to FedEx within the allotted same day time frame, but sometimes FedEx is unable to provide it due to their processing times. We never guarantee Overnight Shipping. If you selected Overnight Shipping and did not receive the package overnight, please contact FedEx with your provided tracking number.